Industry Expert

Three reasons why total cost of ownership is rising for datacentres and how...

Phil Burr, Director, Lumai, with three reasons why the total cost of datacentre ownership is rising and how 3D optics can help tackle them.  Much has been said about the vast energy consumption and environmental...

Everyday AI woes: Time to adopt agentic AI in 2025

To realise AI’s full potential and the rise of agentic architecture, enterprises must upgrade their infrastructure, everything from data centres to AI PCs. This distributed infrastructure optimised for agentic...

Predictions 2025: The year ahead

Sector voices have their say on what’s in store. Hans Zachar, Group Chief Information Officer, Nutun In 2025, contact centres are poised for a transformation that will reshape the customer service landscape. The e...

What should CIOs focus on in 2025?

A selection of sector voices on priorities for the coming year. Dave Cole, CTO, Formstack As we approach 2025, CIOs must prioritize AI-based automation as a strategic solution for filling open roles. Instead of...

Three steps to elevate your CX: The ultimate blueprint for financial services...

Ryan Tamminga, SVP of Product and Services, Alchemer, on how financial services providers leverage customer feedback to drive excellent experiences. CX is the differentiator for financial services companies Financial...

Why more organisations should consider Infrastructure as a Service

Tim Whiteley, Co-Founder, Inevidesk, on the benefits of moving to IaaS. Infrastructure as a Service (IaaS) allows organisations to swap on-premise infrastructure – including servers, switches, firewalls, UPS batteries a...