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Verizon expands contact center portfolio with Genesys Cloud

Verizon expands its customer experience and contact center portfolio with Genesys Cloud. Verizon Business has announced the addition of Genesys Cloud as part of its global customer experience and contact center...

IBM strengthens cybersecurity in US schools

A new IBM study shows nearly 60% of school staff are unprepared for cybersecurity threats. IBM has announced grants valued at US$3 million to help strengthen cybersecurity in schools. These grants will be...

Jefferson County Public Schools advances digital education with Extreme...

Jefferson County Public Schools (JCPS), the largest school system in Kentucky, has deployed Extreme high-density Wi-Fi 6 access points and the ExtremeCloud IQ network management platform...

Driving AI innovation for the future of customer experience

Avaya is accelerating the adoption of its AI solutions to deliver better customer engagement, drive agent productivity and increase customer affinity. Avaya, a global leader in solutions to enhance and simplify...

Using digital technologies to support local communities

Community banks are known for their close working relationships with local people and businesses. Now they are harnessing data built up over many years to offer personalized services to customers that help them grow...

Pure Storage announces new Purity software versions delivered through the...

New Purity software versions delivered through the Evergreen program enable customers to adopt advanced features immediately, without disruption. Pure Storage, the IT pioneer that delivers Storage-As-a-Service in a...

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